Question 1

Does PikeBuild send emails to my clients automatically?

Accepted Answer

Every person on your team gets their own PikeBuild email address, like john-doe@mycompany.pikebuild.com, and your whole conversation with each client runs through it, incoming and outgoing, so nothing lives in a personal inbox and your client sets up nothing on their end. How much the AI does is entirely your call. By default it drafts a reply to every client email, and nothing goes out until you approve it: you read it, edit it, and hit send. You can turn it down so it drafts only when you ask, or off entirely. When you trust it more, turn on autopilot so routine replies go out on their own. Even then it never commits on your behalf: prices, scope, warranty, and discounts always wait for you, it only offers times that are open on your calendar, and it steps back the instant you jump into a thread yourself.

Question 2

Do I have to use PikeBuild’s wording or agreements?

Accepted Answer

No. The documents are yours. You write your own quote and agreement wording once (or start from an AI draft and edit it), and PikeBuild auto-fills each client’s details, job info, and line items into the placeholders, so the language and terms stay entirely yours. AI-drafted agreements are never sent until you’ve reviewed and explicitly approved them.

Question 3

What do I have to set up before it works?

Accepted Answer

An account and your company name. Your PikeBuild addresses are created for you, so there is nothing to configure and nothing for your clients to install. There is no implementation project and no onboarding call. Adding your own quote wording and agreement templates is worth doing, but you can do it after your first quote.

Question 4

How does pricing work as my team grows?

Accepted Answer

Every plan is one flat monthly price for your whole company. We don’t charge per seat. You only move up a plan when you need more capacity or features, never because you added a person.

Question 5

Will it work on my phone at a job site?

Accepted Answer

It’s built mobile-first. Updating a lead, checking a quote, or replying to a client all work from your phone, because that’s where most of the day actually happens.

Question 6

Why PikeBuild over a cheaper tool?

Accepted Answer

Budget tools organize your leads. PikeBuild drafts the answer too, so the reply is ready while the client is still deciding. One extra job a year covers the subscription several times over, and speed to lead is where that job is won. If price is the deciding factor, compare against what a missed remodel costs, not against other software.

Simple CRM for construction companies